We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or refund under the following conditions:
Timeframe: Returns must be requested within 30 days of the delivery date.
Condition: The product must be unused, in its original packaging, and in resellable condition.
Proof of Purchase: A valid order number or receipt is required for all return/refund requests.
Non-Returnable Items: Custom orders, digital products, and opened consumables (e.g., ink, toner) are non-refundable.
To request a refund, contact us at info@getprintersonline.com with your order details.
Once approved, you will receive a return shipping label (if applicable).
After we receive and inspect the product, a refund will be processed within 5-7 business days.
Refunds will be issued to the original payment method used for purchase.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service for returns.
If you receive a defective or damaged product, please contact us within 7 days of delivery with photos and a description of the issue. We will arrange a replacement or refund at no additional cost.
Orders can be canceled before shipment for a full refund. Once shipped, the standard return process applies.
For any refund or return inquiries, contact our support team:
📧 Email: info@getprintersonline.com
📞 Phone: +1-877-526-6652